• Westlands Commercial Centre,Block A, 2nd Floor, Suite 1
  • info@azraelleisuredeals.com
  • +254716 548 212

FAQ

have any questions?

Do you have any Questions?

We specialize in a wide range of travel services, including domestic and international air ticketing, hotel bookings, beach holidays, safari adventures, and customized travel packages tailored to your preferences.

You can book a trip by contacting us via email at info@azraelleisuredeals.com or sales@azraelleisuredeals.com, or by calling us at 0716 548 212 or 0794 438 575. Our team will guide you through the booking process and help customize your travel itinerary.

Booking with us provides personalized service, expert advice, and access to exclusive deals and perks that may not be available online. We handle all the logistics, allowing you to enjoy a stress-free travel experience

We do not charge extra fees for our standard services. Our compensation comes from commissions paid by hotels, airlines, and tour operators, ensuring you receive the best value without additional costs.

Yes, we strive to accommodate last-minute bookings. However, availability and pricing may vary, so we recommend booking in advance when possible to ensure the best options.

frequently asked question

Most frequent question

Below you’ll find answers to some of the frequently asked questions. We Constantly adding most frequently asked question to this page.

Yes, we offer travel insurance options to protect your investment against unforeseen circumstances. Our team can provide detailed information on coverage plans suitable for your trip.

We accept various payment methods, including bank transfers, credit/debit cards, and mobile money platforms. Our team will provide you with the necessary details during the booking process.

Cancellation and refund policies vary depending on the specific services booked. We will inform you of the applicable terms at the time of booking and assist you in managing any changes or cancellations.

Absolutely! We have experience organizing group travel, corporate events, conferences, and team-building retreats. Contact us with your requirements, and we’ll tailor a package to suit your needs.

Yes, our safari packages are fully customizable. Whether you’re interested in a specific national park, wildlife experience, or accommodation type, we can design a safari that matches your preferences.

Yes, we offer visa assistance services, including guidance on required documentation and application procedures, to ensure a smooth travel experience.

Follow us on our social media platforms—Facebook and Instagram—for the latest updates. You can also subscribe to our newsletter through our website.

We specialize in both domestic (Kenya) and international destinations, including popular spots in Africa, Europe, Asia, and the Americas. Our team stays updated on global travel trends to provide you with diverse options.

Yes, we are committed to ensuring all clients have a comfortable experience. Please inform us of any special requests or requirements, such as dietary restrictions or accessibility needs, and we will make the necessary arrangements.

We value your feedback! You can share your experiences by emailing us at info@azraelleisuredeals.com or through our social media channels. Your insights help us continually improve our services.